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All Staff should log a call with ICT helpdesk via the options below:

  • Option 1:

Web link: https://staffrequests.mandela.ac.za/

Under ICT Column,

Select Hardware and then Hardware – Cellular Phone or

Select software and then Software – Cellular

  • Option 2:

Call extension: 3000

  • Option 3:

Email: helpdesk@mandela.ac.za

  • Option 4:

Helpdesk: Room 6, 1st Floor, Building 7